Return And Refund Policy

Items can be return within 7 days

  • Please take note that we do offer return items which items that have any defect during delivery
  • All the items will be checked first by our technician before returning procedure will made
  • All the items that damages due to:

1. Inappropriate handling by customers

2. Damages due to other impact such as liquid, sand or other things.

3. Modified or repairing the products without that made by customer

  • Please come to our service centre to return the items
  • If u stay outside kuantan, u can courier to us at our service centre address.
  • Items that has been return due to wrongly purchase will be taken back with 50% of price.

Premium Quality Products

  • All the controllers that we sell has been test first by our technician before we sell.
  • If there is any problem with the products, u can return it back for free or u can contact us +60183712204 or email us at arelectronic7@gmail.com.

Out-Of-Stock Policy

  • Please contact us at Whatsapp +60183712204 or email at arelectronic7@gmail.com to check the availability of stock.
  • Please take note that all the items were in stock when your order is confirmed and when the payments has been made.
  • If u need any out of stock products, u can contact us at Whatsapp +60183712204 or email us at arelectronic7@gmail.com for order.
  • Please take note that restock items will be made within 14 days.
  • If u already make order and send the payment but the items is out of stock, we will send the stock when the new stock is ready or u can contact us for cancel your order and we will return your payments for that items.

 

Warranty

  • All the products have warranty in 7 days.
  • Cusmer can inform us if there any problems with products within 7 days
  • Customer can follow the steps below for warranty.
  • We will not responsible for any items that has been modified or repair by customers.
  • We also not responsible for any items damages items that cause by other impact and inappropriate handling by customers.

 

 

Steps to return our products

1. Contact us/inform us first about product problems at Whatsapp +60183712204 or email us at arelectronic7@gmail.com

2. U can bring the items to our service centre.

3. If u stay outside Kuantan, u can courier to us at our service centre address.

4. Attach the the Official Receipt.